Saturday, May 18, 2019
Health Care Communications Methods Essay
wellness Cargon Communications MethodsIn the health sell industry there are several various ways to communicate. We must communicate with the doctors, nurses, care givers, patients and their family, guardian or representative. There are formal and folksy ways of discourse, as well as verbal and nonverbal ways to communicate. There are advantages and disadvantages to all(prenominal) of these communication choices, and HIPAA of 1996 regulates all of the bopledge and the degree of how it is communicated and to whom it is communicated. There are several different types of communication methods that burn down be used when transferring information. There is verbal and nonverbal communication. Verbal communication would include things alike(p) verbalise example to face, or when you are utilise the telephone, which is another great way to use verbal communication. roughly other types of verbal communications would be the telemedicine this is the clinics adoption of things like v oice mail. According to a say through by NIH 50% of communication through with(p) in a clinical setting is through face to face while the other 25% is done through email and 25% is done through voice mail. (Tang, 1996). While according to another study 50% of all communications done in a hospital setting is done face to face with the patient themselves (Touissant, 2005).When you are communication using nonverbal communication, would be when you are communicating through signaling language, eye contact, body language, plenty written communication, emails, faxs and text messaging. With these types of communication there is always room for potential errors to occur, collectible to typing errors, spelling mistakes and grammatical errors If information is the lifeblood of healthcare then communications system is the heart that pumps it (Lang, 1978). The communication process is made up of the people sending and receiving the meaning. The communication channel is quote the pipe tha t the message travels on. As the administrator of a small local treat home I read that received information that a large national group is purchasing our small establishment. This is going to outsmart several challenges because many of my patients either have trouble communicating, either because of health reasons or the fact they tail assemblynot understand, I have a lady that does not speak a bit of English, and she is deaf.This poses a big chore because I will need to get a Spanish speaking person that knowshow to use sign language in Spanish. For my patients that do not have any family in the local area I will have to send out written notification to their family members last known address and communicate the mail to be forwarded. I will try to use any email addresses that the family or guardians have left for us to use in case of an emergency. It is a possibility to use hearty media like face book and twitter to put out a message regarding the nursing home world sold a nd the patients being displaced but there is only a limited amount of information we whoremonger put on the interned due to the HIPAA and the protected medical health records (duPre, 2005). The information used in the social media sites must be general in nature only, no names or personal information bathroom be released or that would be a violation of the HIPAA privacy act which would come with sanctions and fines that the nursing home cannot afford, especially now, the last thing we need is negative publicity.With all communication there are advantages and disadvantages, some of the advantages of using social media like face book and twitter would be the fact that you can reach hundreds, thousands even millions of people with only one post on the social media sites. Some of the disadvantages of using social media sites are the restrictions and lack of detail we are able to use when referencing the patients. Some of the family members have not seen their family in several years a nd it is possible without a name they may not even know that the message would or could pertain to them or their family because it has been so long since they have had any contact with them.In conclusion there are many different ways to communicate in the health care industry, there are verbal and nonverbal communications, and there are formal and informal ways of communication. We can communicate face to face, over the phone, via email, voice mail, face book and twitter. The HIPAA privacy act of 1996 protects and regulates the way we break-dance the protected medical information about our patients. When communicating information over the internet through face book, twitter and other social media sites there are specific protocol that must be followed on order to protect the privacy of our patients protected medical records.ReferencesTang, P.C.,(1996) Clinical information activities in diverse ambulatory care practices. Falls Surp. PubMed . Touissant, P.J. (2005). Supporting commu nications in health care. Boston, PubMed. duPre, A. (2005). Communicating about health care. accepted issues and perspectives (2nd ed.). Boston, McGraw Hill. Hicks, N.J. & Nicols, C.M. (2012). Health industry communication. New media, new method, new message, Burlington, MA Jones & Bartlett Learning
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.